Locations & Hours

Locations

Callen-Lorde Chelsea
356 West 18th Street
New York, NY 10011
(212) 271-7200

Callen-Lorde Bronx
3144 3rd Avenue
Bronx, NY 10451
(718) 215-1800

Callen-Lorde Brooklyn
40 Flatbush Avenue Extension
Brooklyn, NY 11201

(718) 215-1818

All locations have interpretation services available upon request (including ASL, Spanish, Russian, and other languages).

Departmental Directory

Callen-Lorde Chelsea

At this time, we are unable to accept new patients at Callen-Lorde Chelsea due to limited capacity. We are accepting new patients at Callen-Lorde Brooklyn.

Located at 356 West 18th Street in Chelsea, Callen-Lorde Chelsea offers primary care, sexual health, behavioral health, adolescent health, women’s health, transgender health, HIV treatment/prevention, dental care, and case management services in an affirming and supportive environment, regardless of ability to pay.

At this time, we are only able to provide behavioral health services to patients engaged in primary care at Callen-Lorde and who are uninsured, or have Medicaid, Medicare, or ADAP. We do not accept commercial insurances for Behavioral Health at this time. Behavioral health is currently on a very long waiting list for services.

*Outside of clinic hours, an on-call provider can be reached through our main number.

Callen-Lorde Bronx

At this time, we are unable to accept new patients at Callen-Lorde Bronx due to limited capacity. We are accepting new patients at Callen-Lorde Brooklyn.

Located at 3144 3rd Avenue in the South Bronx, Callen-Lorde Bronx offers primary care, sexual health, behavioral health, women’s health, transgender health, HIV treatment/prevention, and case management services in an affirming and supportive environment, regardless of ability to pay.

At this time, we are only able to provide behavioral health services to patients engaged in primary care at Callen-Lorde and who are uninsured, or have Medicaid, Medicare, or ADAP. We do not accept commercial insurances for Behavioral Health at this time. Behavioral health is currently on a very long waiting list for services.

Due to staffing shortages at Callen-Lorde Bronx, we will be temporarily reducing our clinical hours of operation. Effective on Wednesday, December 29th, the clinic will close at 5:00pm on Wednesdays. The pharmacy will remain open until 8:00pm. 

*Outside of clinic hours, an on-call provider can be reached through our main number.

Callen-Lorde Brooklyn

Welcoming new patients!

Located at 40 Flatbush Avenue Extension in the Downtown Brooklyn, Callen-Lorde Brooklyn offers primary care, sexual health, behavioral health, women’s health, transgender health, HIV treatment/prevention, and case management services in an affirming and supportive environment, regardless of ability to pay.

At this time, we are only able to provide behavioral health services to patients engaged in primary care at Callen-Lorde and who are uninsured, or have Medicaid, Medicare, or ADAP. We do not accept commercial insurances for Behavioral Health at this time. Behavioral health is currently on a very long waiting list for services.

*Outside of clinic hours, an on-call provider can be reached through our main number.

Payment Options

We accept Medicaid, Medicare, Family Health Plus, ADAP, ADAP Plus and many commercial insurance policies.

Callen-Lorde provides all healthcare services regardless of ability to pay. For uninsured/underinsured patients, Callen-Lorde provides a sliding fee based on your income.

For patients living with HIV, please review our Ryan White Program Information.

Please call for more information.

Feedback

In an effort to continuously improve our programs and services, we encourage patients to submit feedback with contact information, so that we can follow up, or anonymously, if you prefer. You may also contact our Patient Support Representative at (212) 937-4836. Click here to submit feedback online.

Referrals

Did we give you a referral? We want to hear from you! Take the quick referrals survey below to submit your feedback and help improve our referrals process.

Click here to take the referrals survey.

Support

Need additional support with medication refills, getting in touch with your provider, or anything else? The Patient Experience team at Callen-Lorde provides support to patients while examining trends to help identify areas for improvement. We take a proactive approach and work with patients who require or request assistance to assist with navigating care.

Click here to contact our Patient Experience team.

Privacy Policy

Click here to read our internet privacy policy.

Callen-Lorde is covered by HRSA’s FTCA malpractice insurance.