Pharmacy - Callen-Lorde


By filling your prescriptions at a Callen-Lorde pharmacy, you help us provide care to the most vulnerable members of our communities, regardless of ability to pay. We have onsite pharmacies at all three of our clinical locations – Chelsea, Brooklyn, and the Bronx.

Our pharmacies offer:

  • Free delivery
  • 90-day supplies of maintenance medications
  • We accept a range of insurance plans including ADAP, Medicaid, Medicare Part D, and commercial insurance
  • No insurance or no prescription drug coverage? No problem. We’re here to help, offering significant discounts on medications for qualifying patients

To request refills, visit or call (877) 436-3452. If you need additional support, please call our medication support team at 212.271.7204, option 2. 

For instructions on how to refill your prescriptions online, please click here.

ScripTalk talking prescription labels for low-vision patients are available in our Chelsea pharmacy.

For additional questions, please visit our Pharmacy FAQ.

Controlled Substances

For all controlled substance prescriptions, an order should be requested to the pharmacy 5-7 days before you run out to give us sufficient time to request the prescription from your provider. However, please note that the prescription can NOT be filled early, just requested. This is a State Law.

Please note: As of 3/8/22, we will no longer be able to deliver C2 medications per New York 10 NYCRR 80.73(e) which states that confirmation with photo ID  is required for delivery of all C2 medications. This is beyond the scope of FedEx/UPS and other courier services that our pharmacies rely upon.