Callen-Lorde is committed to meeting the wide diversity of accessibility needs of our patients, including:


All locations have interpretation services available upon request, including American Sign Language (ASL). Additionally, interpretation is available upon request for most Callen-Lorde events, classes, and functions.


We make every effort to have all Callen-Lorde-produced content captioned.

Service Animals

Callen-Lorde is welcoming to individuals with service animals. Under the ADA (Americans with Disabilities Act), a service animal is defined as a dog that has been individually trained to do work or perform tasks for an individual with a disability. The task(s) performed by the dog must be directly related to the person’s disability.

Website Accessibility

We use the UserWay Accessibility widget to increase our website’s accessibility. This widget includes:

·         Enabling a screen reader

·         Increasing text size

·         Increasing color contrast

Press TAB or click on the upper right hand corner of any page to access.


Locations with smaller waiting areas have spaces indicated and reserved for individuals who use wheelchairs.

Additional Resources

Getting the Care You Need: A Guide for People with Disabilities

Safelink Wireless

ScripTalk Talking Prescription Labels are available in our Chelsea pharmacy for low-vision patients

Have an accessibility need you don’t see listed here? Please let our call center and/or front desk know, and we will work with you to make our services more accessible.

Get Involved!

Join our Community Advisory Board (CAB) Disability sub-committee:

Provide feedback on ways we can increase accessibility: