At Callen-Lorde, we make every effort to get you what you need, when you need it, with compassion, respect, and understanding. If you need additional support to help you navigate a problem with an insurance denial, refilling a prescription, or getting in touch with your provider, our Patient Experience team is here to help with all this and more. Fill out the form below to have a member from our team reach out to you. Additionally, this is a place where you can give a suggestion or complaint for ways we can improve, or a compliment for exceptional service. If you prefer to reach out by phone, please dial (212) 937-4836.