Health Insurance Outreach & Enrollment

Callen-Lorde’s team of LGBTQ friendly insurance navigators are available to help determine if you’re eligible for free or low-cost health insurance under Medicaid and the Affordable Care Act and, if so, help you enroll. Our trained staff will meet with you, screen what programs and financial assistance you qualify for, help choose a plan that fits your healthcare needs, and submit the application on your behalf.

In-person appointments are temporarily suspended due to COVID-19. Callen-Lorde patients can request a call from an Insurance Navigation Specialist here.

Please keep in mind that in order to enroll, you must you must reside in New York state  and provide:

  • A valid NY state mailing address
  • Citizenship or Immigration status
  • Projected annual Income
  • D.O.B, SSN, phone number and email address


If you are not a Callen Lorde patient and would like assistance, contact GMHC at 212) 367-1149 or the New York state Marketplace at (855) 355-5777.

Questions about insurance plans and preventive wellness screenings, HIV/AIDS care and transgender related medical expenses? Check out the Out2Enroll FAQ.