Changes in insurance guidelines are requiring all medical providers to change the coding language used for STI screening. Callen-Lorde does not agree with these changes but will have to comply to prevent our patients from receiving lab bills.  We apologize for the offensive and stigmatizing nature of the language and continue advocating to find better options.

Why has Callen-Lorde changed the STI screening diagnosis code to Z72.89 “other problems related to lifestyle”?

This change is being implemented due to updated guidelines from the Center for Medicare and Medicaid Services (CMS). It is intended to standardize the coding approach for STI screenings.


Do all labs and insurance providers require this new coding language?

It is important to understand that all STI screenings, regardless of your insurance provider or lab vendor, will soon require this language and coding. This is a new standardized approach followed by all payors, and we have to follow these guidelines to ensure your lab claims are processed.


Does Callen-Lorde support this change?

No, we do not support this change in diagnosis codes, and we sincerely apologize for any distress it may cause patients. We understand the concerns and are implementing this change due to insurance requirements. Patients’ privacy and dignity remain of utmost importance to us and we continue to advocate for this language to be modified.


We appreciate your understanding. If you have any questions or concerns regarding this upcoming change or any other aspect of your healthcare, please feel free to contact us 212.271.7200.