Callen-Lorde Brooklyn

Welcoming new patients!

Located at 40 Flatbush Avenue Extension in Downtown Brooklyn, Callen-Lorde Bronx offers primary care, sexual health, behavioral health, women’s health, transgender health, HIV treatment/prevention, and case management services in an affirming and supportive environment, regardless of ability to pay.

At this time, we are only able to provide behavioral health services to patients engaged in primary care at Callen-Lorde and who are uninsured, or have Medicaid, Medicare, or ADAP. We do not accept commercial insurances for Behavioral Health at this time. Behavioral health is currently on a very long waiting list for services.


40 Flatbush Avenue Extension, 3rd Floor
Brooklyn, NY 11201
(718) 215-1818


Clinic Hours
Monday 8:30 am – 8:15 pm
Tuesday 8:30 am – 8:15 pm
Wednesday 9:00 am – 5:00 pm
Thursday 9:00 am – 5:00 pm
Friday 9:45 am – 4:45 pm
Saturday Closed
Sunday Closed
Pharmacy Hours
Monday 9:00 am – 8:15 pm
Tuesday 9:00 am – 8:15 pm
Wednesday 9:00 am – 5:00 pm
Thursday 9:00 am – 5:00 pm
Friday 9:45 am – 4:45 pm
Saturday Closed
Sunday Closed
Walk-in HIV Testing and PEP Hours
Monday 9:00 am – 4:30 pm
Tuesday 9:00 am – 4:30 pm
Wednesday 9:00 am – 4:30 pm
Thursday 9:00 am – 4:30 pm
Friday 9:00 am – 4:30 pm
Saturday Closed
Sunday Closed
Become a patient

To register as a new patient, please email ALL of the following information to

  • A filled-out New Patient Registration and Consent form. [English] [Spanish]
  • A picture of your government-issued photo ID (examples include: NYC ID, Driver’s license, or Passport).
  • If insured: A photo of your insurance card (front and back). 

Once your information is received, please expect a phone call from (212) 271-7200 within the next 1-2 business days to complete the registration process.

If you are unable to register online due to technology or other issues, you can register in-person from 9:00am to 3:00pm, Monday through Friday. Please bring a government-issued photo id, and your insurance card (if insured). 

For more information, please visit our Patient FAQ.

Fee/Insurance Information

Callen-Lorde provides all healthcare services regardless of ability to pay. We accept Medicaid, Medicare, Family Health Plus, ADAP, ADAP Plus and many commercial insurance policies.

For uninsured/underinsured patients, Callen-Lorde provides a sliding fee based on your income. Visit co-pays can range from $0 to $100. Please note that labs and prescriptions are not included in this co-pay. Any labs will be an additional cost, from approximately $50 to $150.

For patients living with HIV, please review our Ryan White Program Information.

*Outside of clinic hours, an on-call provider can be reached through our main number.