On Wednesday, November 23rd all Callen-Lorde health centers and pharmacies will close at 4:15pm. Callen-Lorde will remain closed through Sunday, November 27th, reopening on Monday, November 28th.


Per New York State mandate, all visitors two years of age and older and able to medically tolerate a face covering/mask shall be required to wear a face covering/mask in health care facilities, regardless of vaccination status. As such, face masks are still required to be worn at all times in all Callen-Lorde locations.


All patients will be screened for COVID-19 symptoms at the entry of all locations with a temperature scan and the following questions:

  • Have you had a cough, fever, or shortness of breath in the last 2 weeks?
  • Have you had chills or fatigue (feeling very tired or weak) in the last 2 weeks?
  • Have you had a sore throat in the last 2 weeks?
  • Have you lost your sense of taste or smell?
  • Have you had any known exposure to someone in the last 2 weeks who has, or has had, COVID-19?

Patients that report any of the above will be brought into the isolation room for further assessment by a Registered Nurse.

Additional precautions include:

  • Masks are required for everyone (patients, staff, and visitors) while in our clinics, regardless of vaccination status. Masks will be provided at the entry of all our locations.
  • All surfaces in the waiting areas and exam rooms (equipment, exam tables, countertops, doorknobs, and other surfaces) are sanitized regularly each day.
  • Each exam room will be cleaned and disinfected at the start of each day and after every patient. This includes equipment, exam tables, countertops, doorknobs, and other surfaces.
  • Waiting rooms are re-arranged where possible to allow for distancing between others.
  • Plexiglas barriers are at each front desk and registration areas to protect both patients and staff.
  • Appropriate Personal Protective Equipment (PPE) will be worn by all Callen-Lorde Staff. This includes masks, protective gowns, gloves, and eyewear, if necessary.
  • Additional air filtration systems will be utilized during any procedures or examinations where there is increased risk for COVID-19 transmission. This includes our Dental Department, which will use specialized oral air filtration devices during all procedures.


Current patients can schedule COVID-19 tests by calling (212) 271-7200. The New York City Department of Health also offers free COVID-19 testing and treatment at locations throughout the five boroughs.

People with COVID-19 have reported many different symptoms. Symptoms may appear two to 14 days after exposure to the virus, but some people may not experience any symptoms at all.

Possible symptoms include:

  • Fever or chills
  • Cough
  • Shortness of breath or difficulty breathing
  • Fatigue
  • Muscle or body aches
  • Headache
  • New loss of taste or smell
  • Sore throat
  • Congestion or runny nose
  • Nausea or vomiting
  • Diarrhea

If you are a patient at Callen-Lorde and experiencing possible symptoms of COVID-19, please call (212) 271-7200 to be assessed by our triage team.


We are currently offering first, second dose, and booster COVID-19 vaccine appointments for any current Callen-Lorde patient over the age of 18. Appointments are available at all sites. To make an appointment, call (212) 271-7200. Click here for our Vaccine FAQ. Free vaccine appointments can also be obtained at outside sites across NYC through vaccinefinder.nyc.gov.

To reduce the number of staff and patients on-site in our clinical locations, appointments that do not require an in-person visit can be scheduled virtually (via video). Patients can rely on the same quality of care, and any medications or prescriptions can be prescribed to the Callen-Lorde pharmacy for free next or same day delivery.