Become a Patient at Callen-Lorde

Patient Eligibility

Callen-Lorde Chelsea, Brooklyn and the Bronx, including the Health Outreach to Teens (HOTT) program are currently accepting new primary care patients.

If you are registering for the Health Outreach to Teens (HOTT) program (ages 13-21), please click here or call 212-271-7212 and speak to a HOTT staff member. If you’re interested in becoming part of the family, check out our FAQ for patient rights and responsibilities, the types of care you can receive at each of our three sites, our insurance policies, what you need to bring to your first appointment and more.

Establishing Adult Medical Care

Step 1. Make an appointment

Call 212-271-7200 to schedule an appointment in Manhattan, Brooklyn or the Bronx. Our call center representatives are ready to schedule your New Patient appointment at any of our three sites. When you schedule, our Patient Care Associates will send you a link to get connected to us through MyChart.

Step 2. Complete Registration E-Check-in

48 hours before your scheduled visit, you will be prompted to complete your Registration information via the E-Check-in process on MyChart. Please provide all information requested to the best of your ability.

Step 3. Keep your intake appointment

Confirm and attend your first appointment to establish your care! If you are unable to complete the E-Check-in via MyChart, you may register in person before your appointment. You may print the Registration and Consent forms [ENG , SPN , RUS] or the front desk can provide them when you arrive at the clinic.

Please arrive at least 30 minutes before your scheduled appointment time to complete final steps of your registration. When you arrive at the clinic, please make sure you have:

· Your government-issued photo ID, such as a driver’s license, NYC ID or passport.

· Your insurance card, if you have health insurance.

Large print registration forms are also available in English and Spanish.