Vaccine Information: We will contact patients to schedule vaccination appointments based on eligibility and vaccine availability. Please check back for updates. To find another vaccination site, please click here.

Insurance Navigation During COVID-19

Effective April 1, 2020, Insurance Navigation services will be available for Callen-Lorde patients during the following times:


Mon., Wed.                                          9:30 a.m. – 7 p.m.

Tues., Thurs., Fri.                           9:30 a.m. – 4 p.m.


If you are a Callen Lorde patient and would like to schedule a phone appointment with one of our Insurance Navigators, call the Insurance Navigation Line at 212-271-7270.



If you are not a patient at the Callen Lorde Community Health Center and need assistance applying for insurance, you should contact the NY State of Health Marketplace directly at 855-355-5777 or