Contact Us

Locations

Departmental Telephone Directory

Medical Records: (212) 271-7137
Prescription refills: (877) 436-3452
Referrals: (212) 271-7209
Mental Health Services (Adults): (212) 271-7200
Dental: (212) 271-7200
Health Outreach to Teens (HOTT)
(Adolescent and Young Adult Medical and Mental Health Services)
(212) 271-7212
Callen-Lorde Pharmacy (212) 271-7260

For all media & press inquires, contact Caitlin Quigley, Manager of Development & Communications at (212) 271-7268 or cquigley@callen-lorde.org. Please do not send questions about medical concerns or appointments to this address; it is not secure and will not be answered. Please call our main line at (212) 271-7200.


Callen-Lorde: 356 West 18th St, New York, NY 10011 (directions)
Main Number: (212) 271-7200

Hours

Monday 8:15 am – 8:15 pm
Tuesday 8:15 am – 8:15 pm
Wednesday 8:15 am – 8:15 pm
Thursday 8:15 am – 8:15 pm
Friday 9:45 am – 4:45 pm
Saturday 8:30 am – 3:15 pm
Sunday Closed

*Outside of clinic hours, an on-call provider can be reached through our main number.

Check our pharmacy page for the pharmacy hours

Lab Hours

Monday 8:30 am – 7:30 pm
Tuesday 8:30 am – 4:30 pm
Wednesday 8:30 am – 7:30 pm
Thursday 8:30 am – 4:30 pm
Friday 10:00 am – 4:30 pm
Saturday 8:30 am – 1:30 pm
Sunday Closed

Walk-in Lab Hours

Monday 8:30 am – 3:30 pm
Tuesday 8:30 am – 3:30 pm
Wednesday 8:30 am – 3:30 pm
Thursday 8:30 am – 3:30 pm
Friday 10:00 am – 3:30 pm
Saturday 8:30 am – 1:30 pm
Sunday Closed

Case Management Walk-in Hours (for current patients only)

Monday 9:00 am – 6:30 pm
Tuesday 9:00 am – 6:30 pm
Wednesday 9:00 am – 6:30 pm
Thursday 9:00 am – 6:30 pm
Friday 9:45 am – 3:30 pm

Callen-Lorde Bronx: 3144 3rd Ave, Bronx, NY 10451 (directions)
Main Number: (718) 215-1800

Hours

Monday 10:00 am – 6:00 pm
Tuesday 10:00 am – 6:00 pm
Wednesday 10:00 am – 6:00 pm
Thursday 10:00 am – 6:00 pm
Friday 11:00 am – 6:00 pm
Saturday Closed
Sunday Closed

Pharmacy Hours

Monday 9:00 am – 7:00 pm
Tuesday 9:00 am – 7:00 pm
Wednesday 9:00 am – 7:00 pm
Thursday 9:00 am – 7:00 pm
Friday 9:00 am – 7:00 pm
Saturday Closed
Sunday Closed

Thea Spyer Center: 230 West 17th St, New York, NY 10011 (directions)
Main Number: (212) 271-7200

Hours

Monday 9:00 am – 8:15 pm
Tuesday 9:00 am – 8:15 pm
Wednesday 9:00 am – 8:15 pm
Thursday 9:00 am – 8:15 pm
Friday 9:45 am – 4:45 pm
Saturday Closed
Sunday Closed

Payment Options

Callen-Lorde accepts Medicaid, Medicare, Family Health Plus, ADAP, ADAP Plus and many commercial insurance policies.

Callen-Lorde provides services to the uninsured on a sliding scale.

Please call for more information.

Feedback

As a patient of Callen-Lorde Community Health Center, you have the right to voice grievances or complaints to us about our services and staff, and to suggest changes in our policies and procedures, all without negative repercussions. We encourage patients to submit their own contact information along with their grievance or complaint, so we will be able to communicate any follow-up response. However, grievances or complaints that are submitted anonymously will also be examined to the fullest extent possible to address the concern noted.

Click here to download Patient Complaint Form

Referrals

Did we give you a referral? We want to hear from you! Take the quick referrals survey below to submit your feedback and help improve our referrals process.

Click here to take the referrals survey.

Privacy Policy

Click here to read our internet privacy policy.

Callen-Lorde is covered by HRSA’s FTCA malpractice insurance.