Contact Us

Locations

Departmental Directory

Appointments: (212) 271-7200
Medical Records:
Fax (212) 271-7180
(212) 271-7137
Prescription refills: (877) 436-3452
Referrals: (212) 271-7209
Mental Health Services (Adults): (212) 271-7200
Dental: (212) 271-7200
Health Outreach to Teens (HOTT)
(Adolescent and Young Adult Medical and Mental Health Services):
(212) 271-7212
Callen-Lorde Pharmacy: (212) 271-7260
Callen-Lorde Fax: (212) 271-7225

For press & media inquires, contact Caitlin Quigley, Manager of Development & Communications at (212) 271-7268 or cquigley@callen-lorde.org.

If you are interested in making a gift to Callen-Lorde, please click here, or contact Donnie Roberts, Senior Director of Development & Communcations at (212) 271-7172 or droberts@callen-lorde.org.

If you are interested in scheduling a training for your agency or organization, please contact our Community Health Education Coordinator at (212) 271-7185 or trainings@callen-lorde.org.

Please do not email questions about medical concerns or appointments. Please call our main line at (212) 271-7200.

All locations have interpretation services available upon request (including ASL, Spanish, Russian, and other languages).


Callen-Lorde: 356 West 18th St, New York, NY 10011 (directions)
Main Number: (212) 271-7200

Closest accessible subway station with elevator: A/C/E/L  at 14th St

Hours

Monday 8:15 am – 8:15 pm
Tuesday 8:15 am – 8:15 pm
Wednesday 8:15 am – 8:15 pm
Thursday 8:15 am – 8:15 pm
Friday 9:45 am – 4:45 pm
Saturday 8:30 am – 3:15 pm
Sunday Closed

*Outside of clinic hours, an on-call provider can be reached through our main number.

Check our pharmacy page for the pharmacy hours

Lab Hours

Monday 8:30 am – 7:30 pm
Tuesday 8:30 am – 4:30 pm
Wednesday 8:30 am – 7:30 pm
Thursday 8:30 am – 4:30 pm
Friday 10:00 am – 4:30 pm
Saturday 8:30 am – 1:30 pm
Sunday Closed

Walk-in Lab Hours

Monday 8:30 am – 3:30 pm
Tuesday 8:30 am – 3:30 pm
Wednesday 8:30 am – 3:30 pm
Thursday 8:30 am – 3:30 pm
Friday 10:00 am – 3:30 pm
Saturday 8:30 am – 1:30 pm
Sunday Closed

Case Management Walk-in Hours (for current patients only)

Monday 9:00 am – 6:30 pm
Tuesday 9:00 am – 6:30 pm
Wednesday 9:00 am – 6:30 pm
Thursday 9:00 am – 6:30 pm
Friday 10:30 am – 3:30 pm*

*Please note: Every 4th Friday of the month, Case Management Walk-In Hours will begin at 11:30am, not 10:30am.

Callen-Lorde Bronx: 3144 3rd Ave, Bronx, NY 10451 (directions)
Main Number: (718) 215-1800

Closest accessible station with elevator: 2/5 at 3rd Ave-149th St

Hours

Monday 8:30 am – 8:00 pm (walk-ins welcome 4:30 pm – 7 pm)
Tuesday 8:30 am – 8:00 pm (walk-ins welcome 4:30 pm – 7 pm)
Wednesday 9:00 am – 5:00 pm (expanded hours coming July 11)
Thursday 9:00 am – 5:00 pm (expanded hours coming July 12)
Friday 10:00 am – 5:00 pm
Saturday 8:30 am – 3:15 pm (walk-ins welcome 9:00 am – 1:00 pm)
Sunday Closed

Pharmacy Hours

Monday 9:00 am – 8:00 pm
Tuesday 9:00 am – 8:00 pm
Wednesday 9:00 am – 5:00 pm
Thursday 9:00 am – 5:00 pm
Friday 10:00 am – 5:00 pm
Saturday 10:00 am – 3:15 pm
Sunday Closed

Thea Spyer Center: 230 West 17th St, New York, NY 10011 (directions)
Main Number: (212) 271-7200

Closest accessible subway station with elevator: A/C/E/L  at 14th St

Hours

Monday 9:00 am – 8:15 pm
Tuesday 9:00 am – 8:15 pm
Wednesday 9:00 am – 8:15 pm
Thursday 9:00 am – 8:15 pm
Friday 9:45 am – 4:45 pm
Saturday Closed
Sunday Closed

Payment Options

Callen-Lorde accepts Medicaid, Medicare, Family Health Plus, ADAP, ADAP Plus and many commercial insurance policies.

Callen-Lorde provides services to the uninsured on a sliding scale.

Please call for more information.

Feedback

In an effort to continuously improve our programs and services, we encourage patients to submit feedback with contact information, so that we can follow up, or anonymously, if you prefer. You may also contact our Patient Support Representative at (212) 271-4804. Click here to submit feedback.

Referrals

Did we give you a referral? We want to hear from you! Take the quick referrals survey below to submit your feedback and help improve our referrals process.

Click here to take the referrals survey.

Privacy Policy

Click here to read our internet privacy policy.

Callen-Lorde is covered by HRSA’s FTCA malpractice insurance.