Contact Us

Locations

Departmental Directory

Medical Records: (212) 271-7137
Prescription refills: (877) 436-3452
Referrals: (212) 271-7209
Mental Health Services (Adults): (212) 271-7200
Dental: (212) 271-7200
Health Outreach to Teens (HOTT)
(Adolescent and Young Adult Medical and Mental Health Services):
(212) 271-7212
Callen-Lorde Pharmacy: (212) 271-7260
Callen-Lorde Fax: (212) 271-8111

For media & press inquires, contact Caitlin Quigley, Manager of Development & Communications at (212) 271-7268 or cquigley@callen-lorde.org.

If you are interested in making a gift to Callen-Lorde, please click here, or contact Donnie Roberts, Senior Director of Development & Communcations at (212) 271-7172 or droberts@callen-lorde.org.

If you are interested in scheduling a training for your institution or organization, please contact our Community Health Education Coordinator at (212) 271-7185 or trainings@callen-lorde.org.

Please do not email questions about medical concerns or appointments. Please call our main line at (212) 271-7200.


Callen-Lorde: 356 West 18th St, New York, NY 10011 (directions)
Main Number: (212) 271-7200

Hours

Monday 8:15 am – 8:15 pm
Tuesday 8:15 am – 8:15 pm
Wednesday 8:15 am – 8:15 pm
Thursday 8:15 am – 8:15 pm
Friday 9:45 am – 4:45 pm
Saturday 8:30 am – 3:15 pm
Sunday Closed

*Outside of clinic hours, an on-call provider can be reached through our main number.

Check our pharmacy page for the pharmacy hours

Lab Hours

Monday 8:30 am – 7:30 pm
Tuesday 8:30 am – 4:30 pm
Wednesday 8:30 am – 7:30 pm
Thursday 8:30 am – 4:30 pm
Friday 10:00 am – 4:30 pm
Saturday 8:30 am – 1:30 pm
Sunday Closed

Walk-in Lab Hours

Monday 8:30 am – 3:30 pm
Tuesday 8:30 am – 3:30 pm
Wednesday 8:30 am – 3:30 pm
Thursday 8:30 am – 3:30 pm
Friday 10:00 am – 3:30 pm
Saturday 8:30 am – 1:30 pm
Sunday Closed

Case Management Walk-in Hours (for current patients only)

Monday 9:00 am – 6:30 pm
Tuesday 9:00 am – 6:30 pm
Wednesday 9:00 am – 6:30 pm
Thursday 9:00 am – 6:30 pm
Friday 10:30 am – 3:30 pm*

*Please note: Every 4th Friday of the month, Case Management Walk-In Hours will begin at 11:30am, not 10:30am.

Callen-Lorde Bronx: 3144 3rd Ave, Bronx, NY 10451 (directions)
Main Number: (718) 215-1800

Hours

Monday 8:30 am – 8:00 pm
Tuesday 8:30 am – 8:00 pm
Wednesday 9:00 am – 5:00 pm
Thursday 9:00 am – 5:00 pm
Friday 10:00 am – 5:00 pm
Saturday Closed
Sunday Closed

Pharmacy Hours

Monday 9:00 am – 8:00 pm
Tuesday 9:00 am – 8:00 pm
Wednesday 9:00 am – 5:00 pm
Thursday 9:00 am – 5:00 pm
Friday 10:00 am – 5:00 pm
Saturday Closed
Sunday Closed

Thea Spyer Center: 230 West 17th St, New York, NY 10011 (directions)
Main Number: (212) 271-7200

Hours

Monday 9:00 am – 8:15 pm
Tuesday 9:00 am – 8:15 pm
Wednesday 9:00 am – 8:15 pm
Thursday 9:00 am – 8:15 pm
Friday 9:45 am – 4:45 pm
Saturday Closed
Sunday Closed

Payment Options

Callen-Lorde accepts Medicaid, Medicare, Family Health Plus, ADAP, ADAP Plus and many commercial insurance policies.

Callen-Lorde provides services to the uninsured on a sliding scale.

Please call for more information.

Feedback

As a patient of Callen-Lorde Community Health Center, you have the right to voice grievances or complaints to us about our services and staff, and to suggest changes in our policies and procedures, all without negative repercussions. We encourage patients to submit their own contact information along with their grievance or complaint, so we will be able to communicate any follow-up response. However, grievances or complaints that are submitted anonymously will also be examined to the fullest extent possible to address the concern noted.

Click here to download Patient Complaint Form

Referrals

Did we give you a referral? We want to hear from you! Take the quick referrals survey below to submit your feedback and help improve our referrals process.

Click here to take the referrals survey.

Privacy Policy

Click here to read our internet privacy policy.

Callen-Lorde is covered by HRSA’s FTCA malpractice insurance.